Manage your business queue and turn waiting into a good experience
Bring order to your queues, serve with fair criteria and keep your customers informed at all times. Less impatience, more satisfaction and a brand image that shows.
- MIT license
- Open source
- Docker ready
Now serving
A-042
Recently called
Counter 2
A-042
Counter 1
B-017
Counter 3
A-038
This is how Keues looks in your business
Ticket machine, screen and counter: each part does one thing, and does it well.
Counter
The desk where your staff calls the next turn, transfers or cancels with a button.
With a number
Turns run in order: staff call the next number, forward or back, whenever they want.
Free counters
No numbers: the counter reports free or busy and the screen guides customers.
Multiple services
Several services and counters: each counter serves its own tickets.
Ticket machine
The touch screen where your customers take their turn by picking what they need.
Ticket machine
Your customers pick the service they need on screen and take their turn.
Customization
Customize everything: header and footer text, background colour or image, text colour, and per-row buttons.
Monitor
The screen everyone sees: the current turn, which counter to go to and the last called numbers. It ships with ready-to-use templates: customize everything —colours, icons, background photo or even video— or start from one of these example templates.
Photo and list
Background photo or video on one side and the call list on the other, with a prominent clock.
Featured turn
The current turn in large type and, below it, the latest calls with their counter.
Full list
Every turn in a column with its priority and the active turn highlighted.
Two panels
Current turn on the left and recent calls on the right, with a connection indicator.
Adapts to how you work
Three ways to organise the wait, from the corner shop to a large hospital. Pick yours.
With a number
Your customers take a number and are called in order. Simple and fair, no fuss.
- Called in order
- Customers wait calmly
- Simple and direct
Without a number
Your customers queue and each counter notifies when it is free. The screen tells them where to go.
- No numbers handed out
- Counters notify when free
- The screen guides the customer
Multiple services
Several services and several counters at once. The screen shows the turn and which counter to go to.
- Many services at once
- One counter serves several services
- The screen shows the destination
We make queue management easy
Modular and scalable: it fits a single corner counter or an organisation with several sites.
Turns with a ticket
01Your customers take a number and are called in order. Fair and simple.
Single queue and free counters
02Each counter reports when it is free and the screen guides the customer.
Multi-queue and priorities
03Several services at once, with priority for emergencies or those who need it most.
Balanced sharing
04Share the order between services: for example, 4 turns from one for every 1 from another.
Nobody waits forever
05If someone has been waiting a long time, they move up in priority automatically.
On-screen and voice calls
06The turn appears with its number, destination, a beep and a voice announcing it.
Full system overview
07A visual map of a location's entire turn system at a glance: ticket machines with their flow tree, and counters with their users and the queues they can call. No more going panel by panel piecing together which counter calls which queue or which users have access.
Transfers and history
08Move a ticket to another service, cancel it and review everything that happened.
Personalised to your brand
09Adapt menus, colours and screens to your business image.
API to integrate
10Connect Keues with your POS, your website or your systems through a documented API.
Webhooks
11Get real-time notifications in your systems when your turns change.
Users and permissions (optional)
12Decide which people can use each counter. Keues works without creating any user.
Who is Keues for?
If people have to wait in your business, Keues helps.
Shops and food
Bakeries, fish shops and markets. Several counters and one queue per service.
Healthcare
Clinics, health centres and hospitals. Several services and priority for emergencies.
Public administration
Registries and citizen service. Orderly turns and on-screen calls.
Retail and services
Shops and offices. Single queue or by turn, whichever works best for you.
No fees, no licences: yours forever
Keues is open source and installs on your own server with Docker. Your data stays yours, you pay no subscriptions and you can adapt it to your business without depending on anyone.
- Free, with no monthly fees
- Installs on your server in a single Docker container
- Your data, under your control
- Documented API to integrate your systems
- Configurable and adaptable to your use case
Frequently asked questions
What people ask most before installing it.
01How much does it cost?
Nothing. Keues is free and open source, with no fees or licences.
02Do I need to know how to code?
No. It installs with a single Docker container and is configured from the admin panel.
03Where does it run?
On your own server or a computer in your business. Your data stays with you.
04Do I need users?
No, they are optional. Keues works without creating any account.
05Does it fit my sector?
Yes. It has several flow modes for shops, clinics, hospitals and public offices.
06Can I customise it?
Yes. Adapt screens, colours, menus and service names to your business.
07Do I need an internet connection?
No. Keues runs on your local network: you only need the Docker container and the devices connected to that network.
08Can I manage several sites?
Yes. You can create as many locations as you want, each with its own queues, counters and devices, fully independent.
09What do I need to get started?
A machine with Docker for the server and Windows devices for the counter, monitor and ticket machine. They can be PCs, mini-PCs or tablets.
10Can I integrate it with my systems?
Yes. Keues includes a documented API to connect it with your POS, your website or any in-house tool.
Start free today
Install it in minutes and try it with your business. No fees, no commitment and the code at your fingertips.