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Keues

Dashboard options

Stations

Section titled “Stations”

A station is a counter or checkout that serves turns. You can assign one or more turn types to each station, and several stations can share the same queue.

→ Full explanation in Station.

Queue types

Section titled “Queue types”

Each queue type defines a kind of turn (Pediatrics, Emergency, Dentist…) and its associated call rules.

Kiosk flows

Section titled “Kiosk flows”

Create flows for the ticket machines: customers pick the turn type from a menu and get their number. You can build multi-level menus to match your business needs.

→ Full explanation in Ticket machine.

Call rules

Section titled “Call rules”
  • Priority: which turn types are called before others.
  • Weights: ratios between types with the same priority (for example, 4 tickets of one type before 1 of another).
  • Ageing: every X minutes a waiting turn increases its priority, so nobody waits forever.

📷 Infographic — Call rules and priority between turn types

This content will be completed soon with the detailed documentation for each option.

Next steps

Section titled “Next steps”