Advanced tickets mode

The most powerful mode. There are several queues per counter, with configurable priorities and weights, and each counter can call several ticket types depending on what it can handle.

Think of a hospital with 4 admission counters:

• Counter 1 handles Emergency and Pediatrics.
• Counter 2 handles only Information.
• Counter 3 handles Information and Emergency.
• Counter 4 handles the remaining types.

Customers get their ticket at the ticket machine, pick the turn type and wait until a counter that handles that type calls them. With priorities you decide which turn types are called first, with weights the ratio between queues of equal priority, and aging ensures nobody waits forever. It is the ideal mode for large companies or VIP queues.

Looking for another mode? Go back to the flow modes overview.